Privacy Policy

Effective Date: 3/12/24
Last Updated: 6/24/25

This Privacy Policy explains how Wave Solutions AI LLC (“Wave AI,” “we,” or “us”) collects, uses, stores, and protects your information when you interact with our Services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, payment details.
• Business Data: CRM data, uploaded content, API usage.
• Technical Data: IP address, browser type, interaction logs.

2. How We Use Your Information

We use your information to:

• Deliver and improve our Services;
• Customize automation and integrations for your business;
• Provide technical support and updates;
• Maintain billing and account records.

We do not sell or rent your personal data to any third party.

3. Third-Party Services

Our platform integrates with tools and services such as Stripe, Supabase, Airtable, and other APIs. These third parties are governed by their own privacy policies. Wave AI is not liable for actions, breaches, or practices of external service providers.

4. Data Security

We use commercially reasonable security measures, including encryption and access controls. However, by using Wave AI, you acknowledge that we are not responsible for any data loss, breach, or compromise resulting from events outside of our control, including cyberattacks, third-party system failures, or user-side negligence.

5. Data Retention

We retain client data only as long as necessary to:

• Provide Services;
• Comply with legal requirements;
• Resolve disputes and enforce our agreements.

You may request deletion of your data by contacting us at the email below.

6. Your Rights

Subject to applicable laws (e.g., GDPR, CCPA), you may request:

• Access to your personal data;
• Correction of inaccurate data;
• Deletion of your data;
• Restriction of processing.

Contact us directly to exercise your rights.

7. Changes to This Policy

We may revise this Privacy Policy at any time. Updates will be posted to our website. Your continued use of the Services constitutes agreement to the updated policy.